Troubleshooting
the Viewing of PDF documents
If you experience problems opening PDF files please try one of the following options:
1. Check your software
Check the version number of Adobe Acrobat Reader on your pc. If the version number is lower than Version 4, an upgrade to the latest version of Adobe Reader is highly recommended and available free of charge from Adobe's website.
To check the version number of Acrobat Reader:
1.Open
Acrobat Reader
2.Select Help > About
3.The version number of Acrobat Reader will display.
Check the version number of your browser. If the version number of your browser (Internet Explorer or Netscape) is lower than Version 4, an upgrade to the latest browser version is highly recommended
To check the version number of your browser:
1.Open
your browser
2.Select Help > About
3.The version number of your browser will display.
2. Save the PDF file to your hard drive for later viewing
1.Click
the link with the RIGHT mouse button
2.Choose "Save Target As..." (Internet Explorer) OR "Save
Link As..." (Netscape)
3.Select an appropriate folder on a local drive to place the
downloaded file.
3.
Disabling Browser Integration by running Acrobat Reader in a separate
window from the browser
1.Open
Acrobat Reader
2.Go to File > Preferences > General OR Edit
> Preferences > General
3.In the Options section, look for the Browser Integration
box OR the Display PDF in Browser box and uncheck it.
4.Click OK then exit from Acrobat/Acrobat Reader
5.Restart your browser
